Privacy Policy

1. Introduction

At XLT Ovens Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

2. Information We Collect

We collect information from you when you:

• Register on our site
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Fill out a form

The types of information we may collect include:

• Personal Information: Name, email address, mailing address, phone number, and credit card information.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

• Personalize Your Experience: Tailor our services to meet your needs.
• Improve Our Website: Enhance the functionality and user experience based on your feedback.
• Improve Customer Service: Address your customer service requests and support needs effectively.
• Process Transactions: Complete and manage your orders.
• Administer Site Features: Run contests, promotions, surveys, and other site features.
• Send Periodic Emails: Provide updates related to your orders and occasional company news.

4. How We Protect Your Information

We implement security measures to protect your personal information:

• Secure Server: All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database.
• Data Storage: Your private information, such as credit card details, is not stored on our servers after a transaction.

5. Cookies

We use cookies to:

• Remember and process items in your shopping cart
• Save your preferences for future visits
• Compile data about site traffic and interactions
• Cookies help us improve your site experience. You can control cookie preferences through your browser settings.

6. Disclosure of Information

We do not sell, trade, or transfer your personally identifiable information to outside parties except:

• Trusted Third Parties: Those assisting us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Legal Compliance: When required to comply with the law, enforce site policies, or protect rights and safety.

7. Online Privacy Policy Only

This policy applies only to information collected through our website and not to offline information.

8. Your Consent

By using our site, you consent to our Privacy Policy.

9. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated modification date.