Shipping & Delivery
Enjoy free delivery on orders of parts over $2,500. For XLT equipment, you may also qualify for free delivery—please contact us to check your eligibility.
Shipping Overview
At XLT Ovens Canada, we prioritize efficient and reliable shipping to ensure your equipment arrives promptly and in excellent condition. Our shipping policies are crafted to offer you flexibility and transparency, tailored to meet your specific needs.
- Parts and Accessories: Same-day shipping for in-stock items.
- XLT Equipment: Shipping for XLT Ovens, XLT Hoods, and XLT Radiant Grill ranges from 1 to 3 weeks.
- Out-of-Stock Items: Delivery dates for items needing restocking and import from the US are not exact. For more details, contact us.
1. Order the Product and Specify the Shipping Method
2. You Will Receive an Order Confirmation Email
3. Wait for Your Order to Arrive
Small items: Parts
Shipping Prices | |
|---|---|
Local Pickup (call us first to confirm pickup time): | FREE |
Standard Shipping: | $25 |
Express Shipping: | $45 |
Exchange or Return of Goods
Returns are accepted only for unopened products; all other sales are final. Authorized returns incur a 30% restocking fee, and return shipping costs are the responsibility of the buyer. For the most up-to-date information on returns, please refer to our Refunds & Returns Policy page.
FAQs
Orders are fulfilled via Canada Post. You can track your shipment using the tracking number provided in your confirmation email. For further assistance or if you have any concerns, please contact our customer service team.
We deliver to almost all postal codes across Canada. To confirm delivery to your specific postal code, please enter it in the checkout process or contact our customer service team for verification.
We offer same-day shipping for in-stock XLT Parts. Next-day delivery may be available depending on your location and order details. For confirmation and to explore delivery options, please contact our customer service team.
For Parts and Accessories, a signature is not required. However, for larger equipment like ovens, a signature is required upon delivery. Please ensure someone is available to sign for the delivery of these items.
